AT20 error this week

[BrettVW]

For the last few weeks, the Book of Records has been back and has been featured in Segment 2 of Hour 2.

However, this week, it was featured in Segment 3 of Hour 3. However....the voiceover saying "This AT20 Book of Records is brought to you by...." is still featured in Segment 2 of Hour 2.

Nothing big, but noticeable.

[Alfred]

Yep, I’ve notice that too but that's just forgivable.

My affiliate station messed up the whole show (KBIG Los Angeles) by airing a segment twice (#6 to #5) and skipping one segment (#4 to #3) never aired.

What's worst is that the next DJ on board acted as if nothing big has happened. No announcement, No corrections!

[BrettVW]

Well, 10 bucks says that next DJ was either a) pre-voicetracked or b) didn't even notice anyway.

Never once in the history of listening to any sort of syndicated program have I ever heard a DJ announce that they made a mistake with a show.

You have to remember, most of these stations simply download the CD's into the computer in the middle of the week when they are received and then just forget about them. If something like that happened..oh well. It's really not a big deal to the station.

Station screw ups happen, and they really shouldn't. But they do, and the stations simply do not care, which is unfortunate.

[Deleted]

I have never heard an announcement correction, but I have heard back in the LP days the DJ playing the wrong segment, then realize it or get a call telling him and he goes to an abrupt commercial and gets the correct segment played. In fact I remember that happening in both the CT40 Top 40 of 1989, and Top 40 Million Sellers of the 80's broadcast.

[Hervard]

BrettVW said:

Never once in the history of listening to any sort of syndicated program have I ever heard a DJ announce that they made a mistake with a show.

I remember back in 1988, I was listening to "American Dance Traxx" and, after an unusually long commercial break, the DJ said, "Due to technical difficulties, the number six song, 'Good Life' by Inner City, will not be heard. We resume with the countdown at number five...". Not exactly the same thing, but very similar.

[BrettVW]

Back in 2003 with AT40 w/ Casey Kasem, Hour 3 started on WAKS/Cleveland it it was obvious within minutes the disc was bad. The segment ended after song 19, and Songs 18-11, including the song that was supposed to be played for the LDD were played from the station's library with "Kiss FM" jingles in between as well as the local commercials where they would have been between segments

Then after the 11 song was played, the station played their T-O-H ID and Hour 4 of At40 began. It took me a few songs to realize what they were doing, but once I did, I was like, hey, good deal. They could have done a lot worse.

[Deleted]

yeah like end the show abruptly and not go back to it, or just started hour 4 and been done with it.

[Scott Lakefield]

Alfred said:

My affiliate station messed up the whole show (KBIG Los Angeles) by airing a segment twice (#6 to #5) and skipping one segment (#4 to #3) never aired.

Wow...a foul-up like that in market #2? I guess I shouldn't be surprised. I remember back in the early days of CT40, Z100 in NYC often aired segments out of order...usually in the second or third hour.

[Deleted]

Scott said:

Wow...a foul-up like that in market #2? I guess I shouldn't be surprised. I remember back in the early days of CT40, Z100 in NYC often aired segments out of order...usually in the second or third hour.

well, big market or small market people and stations are still going to make mistakes. And if no one at the station noticed or no one called to voice a complaint they can't correct it either.

[Scott Lakefield]

Paul said:

well, big market or small market people and stations are still going to make mistakes. And if no one at the station noticed or no one called to voice a complaint they can't correct it either.

True, true!

[BrettVW]

The only time I ever received anything other than the PD saying "it will be ok next week" was several months ago on WXXO/WOXX Kiss FM in Meadville and Franklin, PA.

They run AT20 on both Sunday morning 9am-Noon and Sunday night 9p-Midnight.

The 9am-Noon broadcast had been an entire repeat of the previous weeks show, and, consequently, our college internet had been down that morning so I could not listen to a different station online.

I called the station later that day (after the morning broadcast) to notify them of their problem, and whoever was there offered a huge apology, you could tell obviously felt bad about it, said something about just forgetting to load the cd's into the computer, and that he would personally stay at the station that night and board-op the show and play it directly from the CD's for the evening broadcast, since he did not have the ability to put the new show into the automation computer.

And sure enough...the evening broadcast was flawless and I called to thank him.

That is the one awesome thing I have had happen.

[Scott Lakefield]

Wow...truly unbelieveable. Usually, they would just say "Oh well" and not really care. If they even answered the phone at that hour at all.

[Alfred]

I did email KBIG-Los Angeles about their boo-boo Sunday morning.

And today, I received 3 different emails from them the first came from a KBIG Promotional Staff ; the second from a Los Angeles Clear Channel PD; and the third one from a the production staff of KOST and KBIG.

All their emails were apologetic and genuinely helpful. But in fairness to them in the 7 years that I've been listening to them. This is the only time I could remember them not airing a segment. In 2000, I recall that they've wrongly cued a segment but immediately corrected their mistake by airing them again in the correct order.